The 5-Word Phrase To Transform Your Meetings
Argh!!! How many times have you walked out of a meeting and kicked yourself for forgetting to mention a key point? …
Feel The Fear And Brand It Anyway
Maybe it’s the Brené Brown factor (you can’t move for ‘This is my most vulnerable yet’ posts), but I’m talking a lot …
Be More Sloth In Sales
I’ve been known to beep my horn when the car in front dithers at the lights. I’ve tutted loudly when the …
Was This B&Q Email Written By A 1980s Robot?
This email is a shocker. Well not this email exactly, I mean the one below from DIY superstore, B&Q. In …
Timing Is Everything: How To Be There When Your Clients Need You
Apparently, I can be very annoying. Well, according to my husband anyway. Whenever I go out in the evening and …
The Real Reason Clients Don’t Get Back To You
I was left red-faced last week. I’d emailed my tech guru, Matthew, in a panic about a problem with one of my …
Peas In A Pod? No! Why Your Clients Aren’t Just Like You
He looked deep into my eyes and whispered in his soft Greek accent: ‘What are you afraid of? Freedom?’ ‘No, …
The Wrong P: Why Personality, Not Just Professionalism, Wins In Business
I sat waiting for my boss to deliver my end-of-probation appraisal, quietly confident. I was in my mid-twenties working in marketing …
How Not To Get Tongue-Tied: The Easy Way To Describe What You Do
During my gap year before university I lived in Germany. Alone in a foreign city with just my clunky A-level German and …
