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Shhh! The genius spa sign

31st January, 2023

Shhh! The genius spa sign

I walk past a spa on my way to my co-working office.

 

It has this simple sign in reception 👆

 

And it always makes me smile, as it (perhaps unintentionally) uses some great persuasive writing devices:

 

Paint a picture: They describe their desired outcome – ‘Zen Zone’ – so everyone can agree on a shared future (yes, it’s a bit happy clappy, but at least on brand for a spa)

Alliteration: repeated ‘Z’ sound

Share the ‘how’, not just the ‘what’: ‘Soft voices, quiet feet’, not just ‘Quiet please’

Sensory language: They appeal to our sense of hearing to make their request more evocative

Repetition and rhythm: It’s almost poetic with the repetition of two words in the first three lines

Rule of Three (almost): if you lose the ‘please’ you end up with a nice three-line almost-poem using the rule of three (which states that things grouped in threes are easier to digest and remember)

 

Do you use any of these techniques in your writing?

 

Have I missed anything?

 

And would this sign work on you? Or does your inner rebel want to walk in there with Doc Martins and a loud hailer?

accenture
UBS
Ricoh
Euromoney
University of Cambridge

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